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a. Shipping

We use the United States Postal Services for our standard shipping. We are always looking for more efficient ways to get our products to you in the fastest, most affordable way. Our standard shipping policy currently offers a flat rate for US shipping and a separate flat rate for International shipping.

Mu’umu’u Heaven ships items within 24 hours of the time of sale. Shipping to any US location should take between 3-5 business days. International orders will take slightly longer depending on the final destination.

If time is really of the essence or if you have other questions, call us at 808.263.3366 or email customerservice@muumuuheaven.com and we'll try our best to accommodate you. Mahalo!

b. Exchange Policy

We want you to be head over heels in love with your purchase from Mu’umu’u Heaven. If you are dissatisfied for any reason, give us a shout and we'll do everything we can to fix it.

Due to the nature of our one-of-a-kind products, we offer exchanges within 5 days of receiving your merchandise, but do not offer refunds. Please order carefully and reference our size guide page to ensure you get the perfect fit the first time.

If you need to exchange an item, follow these two steps:

First Step
Get in touch with a representative from Mu’umu’u Heaven to discuss the problem and we'll arrange a solution. Please do so within 5 days of receiving your merchandise.
Email: customerservice@muumuuheaven.com
Phone: 808.263.3366
Fax: is a silly way to communicate

Second Step
Well, this will vary a bit on a case-by-case basis. If you are returning merchandise for exchange, please use your own shipping method (Should be trackable and prepaid at the point of return).
Mail to:
Mu’umu’u Heaven
Attn: Exchange
155 Hamakua Dr.
Kailua, Hawaii 96734
Please allow three weeks to process your exchange.

c. Privacy Policy

We take your privacy very seriously. We do not share gathered personal information with any third party. The questions asked in the checkout process are used to verify that it is you, and not some mean person, using your card.

We use Authorize.net to ensure that your credit card details are kept secure when purchasing on MuumuuHeaven.com.

By signing up to our email list, you will be made aware of new product development, sales and company news before anyone else. We will not share your email address with anyone.